To arrange water service, apply in person at the City Public Works Facility located at 525 Springridge Road. There is a non-refundable service fee for homeowners of $125.00 to set up water service with the City of Clinton and $175.00 for customers who rent or lease. Customers transfering service form one location to another will be charged a $75 service fee.
Required documents to establish service
- Photo ID
- If you own your property, mortgage document
- If you rent your property, lease agreement
Customers are mailed bills monthly for water usage; the billing also includes the sanitary sewer charge and the solid waste disposal fee.
Water payments are due by 4:00 pm on the last business day prior to the 20th of each month. Accounts with payments not received by 4:00 pm on the last business day prior to the 20th will automatically be charged a $15.00 late fee the first month of non-payment.
For those accounts that carry a balance over from the previous month, the entire balance due on the account must be paid in order to avoid interruption of service. Service will not be reinstated until the account is paid in full.
No water service will be reinstated due to nonpayment after 4:00 p.m. or on weekends and holidays, the water department will begin the normal reconnection process the next business day. If water is reconnected by anyone other than an authorized agent of the City, there will be an additional $100.00 tamper fee plus the cost of any damage to locks or meters. There is a $35.00 charge for all returned checks·and the water may be disconnected without prior notice, all charges and fees must be paid in cash before service is restored.
Payments are accepted from 7:00 a.m. until 4:00 p.m. Monday through Friday in the Water Department.
Payment options include:
- bank draft
- credit card (convenience fee applies)
Payment drop boxes are located at City Hall, 300 Jefferson St., Public Works, 525 Springridge Rd., and Clinton Municipal Annex, 961 Hwy 80 E., and are available 24-hours a day until 4:00 p.m. on the last business day before the 20th of each month at which time they will be locked until the end of the month.
The City of Clinton water customers are fortunate because they enjoy an abundant water supply from two excellent quality ground water sources, the Sparta and Cockfield aquifers.We pump this water from nine deep wells, of which six pull from the Sparta and three from the Cockfield aquifers. The City Of Clinton has a total of five elevated storage tanks with a combined capacity of 2.9 million gallons of drinking water. The average daily consumption for 2015 was 3.4 million gallons, which travel through approximately 163 miles of water mains.
Water meter maintenance, such as broken lids, missing lids, broken meters, curb stops or shut off valves is performed by the Water Maintenance crew. The work is scheduled by the Public Works Department at 601-924-2239.